Ticketmaster Oops Something Went Wrong
Several people reported that when they tried to get ticketmaster something went wrong for an event through Ticketmaster, they received an error message saying “Something went wrong.” This is typically a problem with the email address you used when purchasing your tickets.
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Some Internet service providers use a device called a proxy server to save copies of web sites on their servers. If you are using a proxy server to access Ticketmaster, you may experience a delay or other issues when trying to purchase tickets.
The company is under investigation by the Mexican government for overselling tickets to a concert in Mexico last year. Ticketmaster knowingly oversold the tickets and then attempted to cover it up by claiming they were counterfeit, according to the head of the Mexican consumer protection agency Profeco.
Avoiding Ticketmaster Oops Something Went Wrong: Tips and Best Practice
This issue has led to a class-action lawsuit against the company and other ticketing vendors. Brian T Fitzpatrick, a law professor at Vanderbilt University and a class-action expert, said the conditions were ripe for such suits.
One such lawsuit involves an event at the Azteca Stadium in Mexico, where Ticketmaster oversold the tickets for an upcoming show by Taylor Swift. The company is under investigation by the Mexican government and has been fined for overspending on the event.
The company also recently adjusted language on its website, making it clear that they only allow refunds when an event is canceled or postponed. However, it is unclear whether these restrictions apply to events that have been rescheduled or postponed indefinitely.